![]() ![]() What are the rules for robocalls?įCC rules require a caller to obtain your written consent – on paper or through electronic means, including website forms, a telephone keypress – before it may make a prerecorded telemarketing call to your home or wireless phone number. The most complex part is identifying the illegal calls in real time to be able to block them without blocking lawful calls. While we have taken several actions, and continue to work on reducing illegal robocalls, it is a difficult problem that requires complex solutions. Keep in mind that many robocalls are legal. That's why it's become more of a problem for consumers, and a more difficult problem to solve. Robocalls are calls made with an autodialer or that contain a message made with a prerecorded or artificial voice.Īdvances in technology have unfortunately allowed illegal and spoofed robocalls to be made from anywhere in the world and more cheaply and easily than ever before. Legitimate telemarketers consult the list to avoid calling both landline and wireless phone numbers on the list. To block telemarketing calls, register your number on the Do Not Call List.If you use robocall-blocking technology already, it often helps to let that company know which numbers are producing unwanted calls so they can help block those calls for you and others.Talk to your phone company about call blocking tools they may have and check into apps that you can download to your mobile device to block unwanted calls.A hacker could spoof your home phone number and gain access to your voice mail if you do not set a password. Some voicemail services are preset to allow access if you call in from your own phone number. ![]()
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